(Last Updated On: December 12, 2018)

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In This Issue

  • Patient Recalls
  • Payer Inquiry
  • Promoting Interoperability

Webinars and Video

  • Mobile App Webinar – Setup and Use
  • [Video] Benefits of Revenue Cycle Management 

Keep Up With Us


Latest Updates

Recalls in Practice Manager – A Great Practice Revenue Builder!

Whether it’s for a follow up, a test, an immunization or any other reminder, Practice Manager Recalls can prevent your patients from falling through the cracks and potentially increase your revenue. With Recalls, you can track patients who need to be scheduled for follow-up visits. Learn more about this feature here.

Payer Inquiry Eligibility Checking

Are you paying to check Medicare eligibility? Are you still checking patient insurance eligibility one patient at a time? Are your patients forgetting to give you their new insurance information? In ChartMaker® Practice Manager you can check eligibility for one or multiple patients all at once. The information will pull from your existing Patient and Appointment information so you don’t have to type it for each patient. The best part is that there no fees so let us save you time and money. For more information, contact Practice Manager support.

MIPS Promoting Interoperability (formerly ACI) Documentation and Videos

There have been changes made to the STI website in regards to correctly documenting and receiving credit for the Promoting Interoperability Objectives. To read about these changes and the corresponding training videos, visit our Quality Payment Program > MIPS page.

ChartMaker® 2018.2 Software Release 6.3.2

The latest release is now available with updates such as the Prescription Drug Monitoring Program, Patient Access updates and improvements to the Hospital Rounds section of our Mobile App. To learn more, visit our Release Highlights page.

Insurance News

  • Voids or Adjustments – Did you know you can submit them Electronically or on the CMS1500 form to the Insurance Carriers?
  • Medicare Cards: New Medicare Beneficiary Identifier (MBI) … Get It, Use It
  • New Medicare Cards – Wave 1 Mailing Complete
  • NY Workers Compensation Features in ChartMaker Medical Suite Version 6.3.1

Important Notices

MIPS – Targeted Review Deadline Extended

In addition to releasing MIPS performance feedback for 2017, CMS has launched a process known as targeted review which provides the opportunity for clinicians, groups, or those participating in certain APMs to request that CMS review their MIPS payment adjustment factor(s), if they believe there is an error with the 2019 MIPS payment adjustment calculation. If you believe an error still exists with your 2019 MIPS payment adjustment calculation, the targeted review process is available for you and the deadline has been extended to October 15, 2018 at 8:00pm (EDT). For more information on this process, visit the CMS Resources page.

CDC Guidelines for Prescription Opioids 

As part of an on-going initiative to combat the opioid crisis, the CDC established the Guidelines for Prescription Opioids for Chronic Pain in 2016. As part of the nationwide effort to make these guidelines more widely known, please take a moment to review them and share with your fellow colleagues.

Upgrade From Microsoft Server 2008 and Windows 7

In January 2020, your Windows 7 workstations and Microsoft 2008 Servers will no longer be supported. Even with security patches, problems may still arise if you choose not to upgrade. In addition, your workstations will no longer be HIPAA compliant. To avoid potential issues in the future, contact our Technical Services Department today.

Increased Storage Prices for ASP Clients

Please note there has been an increase in cloud storage. In the event, that you need additional storage please note the cost will now be $32/100GB. For more information, contact our Technical Services Department .

Did You Know?

Revenue Cycle Management Video

Interested in our Revenue Cycle Management services? Learn all about the service, its benefits and the potential to help you save and earn more money. Watch now >>>

Ability to Customize Your Direct Messaging Addresses

You now have the ability to request practice specific direct message addresses. This option allows you to set up specific addresses for office related tasks such as refills, authorizations, etc. To make a request for your practice, visit our website.

All About Mobile

ChartMaker® Mobile – Did you know that you can now view Chart Notes in the ChartMaker® Mobile App? To use this feature, upgrade today to ChartMaker® Medical Suite version 6.3.0.

ChartMaker® Mobile Webinar (Setup and Use App)

This webinar will cover the benefits of using our secure mobile app, how to enroll for it and training on the main features.

Register Here

Testimonial on ChartMaker® Mobile

I wanted to send a quick note regarding Chartmaker Mobile App which has been such a help to us.  We are a solo practice so Gordon is always on call for himself.  When he is out of the office, Chartmaker Mobile allows Gordon to have all of the patient’s pertinent information at his fingertips.  Gordon and I were recently out of town, and when he talked with patients, having their allergies and pharmacy information made the follow up so much faster.  And you can hit the pharmacy number and the call is on its way.  The new addition of progress notes, labs, and diagnostics makes it even more useful. If you haven’t used the app yet, download it today!  Gordon & Karen Tussing  (Gordon P. Tussing DO, PC) Click here to sign up for the mobile app >>>

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