STI Computer Services

Advancing the delivery of ambulatory healthcare for clinicians with Service, Technology and Innovation.

Our History, Your Future

Healthcare has become complicated to navigate. Medical practices have become difficult to manage. An innovative company with flexible solutions is needed to guide you through these ever-increasing challenges.

For over 40 years, STI Computer Services has been your healthcare partner providing software and support to thousands of medical practices.

  • Since 1979, our mission as a Healthcare Technology Company is to:

    • Provide comprehensive, intuitive Health IT solutions
    • Provide peace of mind and security to clients in the ever-changing, fast-paced world of Healthcare and Information Technology
    • Transform the healthcare landscape by improving the efficiency of small to mid-size medical practices

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Did You Know?

STI developed one of the first Practice Management and EMR systems in the country?

  • Why STI?

    • Developed one of the first Practice Management and EMR systems in the country
    • With over 40 years of experience, our team has a depth of knowledge and expertise rarely seen in the Health IT industry
    • We pride ourselves on meaningful connections with clients to serve as more than vendors, but as their partners in their success

ONC 2015 Edition Cures - Light
microsoft partner silver


Our proud partners and affiliations include:

  • Drummond Certified - ONC Health IT - 2015 Edition Cures
  • Nuance Dragon Advantage Partner
  • SureScripts White Coat of Quality award for 2012, 2013 and 2015
  • Microsoft Silver Partner
  • Hewlett Packard Enterprise Partner Ready Business Partner
  • Compliancy Group - HIPAA Seal Of Compliance
  • HP Inc Partner First Silver Partner
  • ESET Gold Partner
  • Varnex- Trusted IT Advisors- Member
  • Original Member of the HIMSS Electronic Health Records Association (EHRA)
  • InstaMed, a J.P. Morgan company

Meet the Team

With over 40 years of experience, our team has a depth of knowledge and expertise rarely seen in the Health IT industry.

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Ted Itzkowitz

Mark Allen

Mark Allen

Division President
Al Toper

Al Toper

Director of Technical Services
Swithin Chandler2 Q

Swithin Chandler

CTO and Director of Software Development
Barbara Lee copyQ

Barbara Lee

Director of Client Services
Karen Gibble

Karen Gibble

Director of RCM Services
Joe Cerra Q2

Joe Cerra

Sales Manager
Jim Diaz

Jim Diaz

Technical Services Manager
Kristin Babula Q

Kristin Babula

Product Manager
Dana Schubert Q

Dana Schubert

Technical Help Desk Manager
Chad VerDow

Chad VerDow

Software Development Manager
DanWoodsNewQ (2)

Dan Woods

Internal IT Manager


STI Computer Services is searching for talented professionals to facilitate our continuous growth in the Healthcare Information Technology Marketplace. We currently seek candidates to fill the available positions listed below.

If you feel your qualifications are a match for any these available positions, please follow the application instructions contained in the contact section for each posting.

JOB TITLE:  Medical Billing Specialist

An established RCM company is seeking an experienced Medical Billing Specialist to provide revenue cycle management services for independent physicians and group practices. 

• Maintenance of data files received from client in an organized fashion.
• Submission and verification of electronic insurance claims.
• Editing of electronic insurance claim denials for resubmission.
• Production and mailing of paper claims w/ necessary attachments.
• Processing of appeals to facilitate claim denials.
• Production and mailing of secondary claims with EOBs attached.
• Production and review of electronic patient statements.
• Coordination of patient account collection agency activity.
• Posting and balancing of payments received.
• Processing of patient and insurance refunds.
• Processing of returned patients checks.
• Working the aged accounts receivable report to follow up on past due claims.
• Production of end-of-month financial reports for managerial review.
• Production of specialty requested reports as needed.
• Assisting clients with credentialing issues and fee schedule renegotiation.
• Providing coding guidance as needed (CPCs on staff)
• Providing telephone/email support for physicians and patients as needed.

• Must have two years of applied experience in billing, health care field preferred.
• Knowledge of Medicare, Medicaid and Private Insurance billing regulations preferred.
• Strong computing and software skills (PC, MS Word, Excel, Outlook)
• Solid written and verbal communication skills.
• Knowledge of ChartMaker Practice Manager software a plus.


Career Form - Medical Billing Specialist

  • Drop files here or

JOB TITLE:  Credentialing Specialist
REPORTS TO:  Credentialing Supervisor

The Credentialing Specialist is responsible for credentialing and recredentialing providers contracted with STI for said services. Provides integral support to healthcare operations by enabling timely onboarding of healthcare providers. Credentialing functions include, but are not limited to, processing credentialing applications, updating and maintaining credentialing database in accordance with internal policies and procedures, CAQH maintenance, and complying with applicable state and federal requirements.


  • Initiate and support the practitioner application process by sending, receiving, and analyzing practitioner documents and data import to determine completeness in preparation for the payor application process.
  • Efficiently perform all aspects of initial credentialing and recredentialing process to ensure current credentials and timely handoff and/or review and approval of practitioner files.
  • Respond to all practitioner, client health plan and internal inquiries within 1 business day.
  • Maintain electronic data files for CAQH to submit practitioner data, as required.
  • Responsible for accurate data entry to ensure the integrity of credentialing information in applicable database(s).
  • Collaborate with participating clients, department manager and/or external agencies to facilitate and ensure smooth hand-off from enrollment completion to billing.
  • Submit tasks for invoicing.
  • Use critical thinking skills to conduct follow-up with individual practitioners and internal and external entities to resolve discrepancies identified during the credentialing process.
  • Actively participate in team meetings and process improvement initiatives to continuously improve work product quality and efficiency.
  • Keep Manager informed of potential credentialing or enrollment issues.
  • Perform duties in a timely manner as required by clients and company.
  • Be an STI advocate at all times.
  • Other duties, as assigned.


  • High School diploma or GED.
  • Experience should include responsibility for medical and professional credentialing processes, policies and procedures and delegated credentialing requirements.
  • Must have strong organizational skills.
  • Able to work well under tight deadlines and respond to rapidly changing demands and provide efficient follow up.
  • Capable and comfortable dealing with sensitive and confidential information with discretion and trust.
  • Strong oral and written communication skills.
  • Problem solving and analytical skills.
  • Computer data entry.
  • Proficiency with MS Office Suite.
  • Ability to follow instruction and adhere to company policies and procedures.
  • Must be a team player and willing to learn and take on new responsibilities.
  • Ability to represent STI in a professional manner at all times.


Career Form - Credentialing Specialist

  • Drop files here or