ChartMaker® GO – Mobile Medical Billing
ChartMaker® GO
- Includes a comprehensive appointment scheduling system for office appointments and hospital rounds
- Review and modify charges captured directly within ChartMaker® Go remotely
- As a cloud based application, all medical data can be accessed from anywhere with an Internet or cellular connection on a mobile tablet or smart phone
- Data is maintained on secure servers, with backup of critical financial information, and automatic program updates from STI, saving medical staff hundreds of hours per year in wasted time.
FAQ
What is so great about the ChartMaker Go Medical Billing System?
There are many billing systems available to a medical practice, but ChartMaker Go is more than just a billing system. ChartMaker Go includes a mobile interface for physician smartphones and other mobile devices like iPads that allows physicians to access patient information when they are out of the office, see their appointments schedule, view hospital round information, look up CPT and ICD10 codes, and enter charges at the bedside that automatically transfer to the billing system. ChartMaker Go can pay for itself by reducing lost hospital and nursing home charges and speeding your patient billing.
What type of a smartphone can I use with ChartMaker Go?
ChartMaker Go supports both Apple® and Android® devices and the software is available in the application stores at no charge.
Can I add a new patient on my smartphone as I see them in an outpatient setting?
Yes, you can create new charges for new patients with ChartMaker Go. New patients and new charges can be entered with as little as the patient name, sex and date of birth.
How can I view my schedule when visiting patients at the hospital?
ChartMaker Go includes a comprehensive appointment scheduling system for office appointments and hospital rounds. Appointment and hospital round information can be viewed on the physician’s smartphone or mobile device by facility location and includes location and room number.
Can I add a new patient on my smartphone as I see them in an outpatient setting?
Yes, you can create new charges for new patients with ChartMaker Go. New patients and new charges can be entered with as little as the patient name, sex and date of birth.
ChartMaker Go starts at $440/month per medical practice and $59/month/provider for Electronic Data Interface (EDI) clearinghouse fees. For information, contact us below:
Features
A comprehensive, integrated, and affordable cloud-based medical billing and scheduling system for physicians that includes the ability to capture charges and view schedules including hospital rounds on your mobile device. Mobile Medical Billing is now possible with ChartMaker® GO.
*Click On A Section Below To Learn More*
Cloud-Based
ChartMaker Go is a cloud-based application, so medical data can be accessed from anywhere with an Internet or cellular connection on a mobile tablet or smartphone.
The server is not hosted in your office but at a secure site at another location and your medical office accesses the remote server via an internet connection on a desktop computer, tablet or smartphone.
EMR
ChartMaker® Go is a subset of a larger family of products that includes ChartMaker® Clinical EHR (available at an additional charge). With Clinical EHR, you can also access your patient’s clinical information on your smartphone or mobile device. In addition, we offer a standalone ePrescriptions Module.
Billing Services
The combination of the ChartMaker® Go Medical Billing System with a professional billing or RCM service may provide your practice with an advantage. Billing Service and RCM prices vary, but are typically based on a fixed percentage of your annual payments received.
Automatic Patient Reminder Option
ChartMaker® Go has an optional module to automate your appointment and recall reminders. The Automatic Patient Reminder Module will automatically dial and remind your patients about their up-coming appointments and recalls on a cost-per-call basis.
Physicians
ChartMaker Go includes a mobile interface for physician smartphones and other mobile devices like iPads that allows physicians to access patient information when they are out of the office, see their appointments schedule, view hospital round information, look up CPT and ICD10 codes, and enter charges at the bedside that automatically transfer to the billing system. ChartMaker Go can pay for itself by reducing lost hospital and nursing home charges and speeding your patient billing.
Mobile Charge Capture
You can create new charges for new patients with ChartMaker Go. New patients and charges can be entered with as little as the patient name, sex and date of birth. You can add typed or verbal comments for your billing staff within your smartphone as well.
Collection Services
You deserve to be paid for your medical services, so past due accounts for medical services rendered affect your bottom line, but patients must be treated with dignity and respect. Medical debt for charges not paid by insurance can be stressful to most patients.
Appointment Scheduling
You have the ability to schedule appointments separately for all your providers and practices, for years in advance! The system gives the office staff tremendous flexibility in specifying not only when, but also how appointments are scheduled. Once built into the system, even untrained operators can schedule appointments effectively and accurately.
If you need to check your office schedule, click on the schedule icon on your ChartMaker Go main screen and you can quickly see your schedule.
Medical Office Billing
Electronic billing with ChartMaker® Go provides practice benefits to avoid lost revenue and can pay for itself with improved electronic billing procedures and collections. ChartMaker® Go can bill electronically for most Medicare, Medicaid and Commercial Insurance office procedures.
Medical Center Billing
ChartMaker® Go is an affordable and comprehensive practice management system that offers more than just medical office billing. ChartMaker® Go can also complete billing for facilities as well. You can complete claims electronically for Medicare part A and Anesthesia billing as well as professional component (part b) billing. ChartMaker® Go can even bill for ambulance procedures.
Electronic Insurance Claims
ChartMaker® Go sends insurance claims electronically to Medicare, Medicaid and most commercial carriers for professional, facility, ambulance and anesthesia via Change Healthcare. There is a charge for Electronic Data Interchange (EDI) of $59/month per billing provider for these services.
Hospital Rounds Scheduling
Hospital Rounds information is particularly helpful for physicians seeing patients in the medical center or nursing home location. Your staff can enter patient room numbers within the ChartMaker Go Mobile Billing System and that information appears on your smartphone, sorted by facility. It can even show you which patients that you saw today and who you skipped.
Electronic Eligibility Checking
ChartMaker® Go can quickly verify patient eligibility directly from our Appointment System or on a per-patient basis. Sending and receiving electronic insurance referrals also is available. Other functions included are computerized patient recall reminders for procedures like flu shots, tests, medications, x-rays, or physical exams.
Electronic Patient Statements
Electronic patient billing statements saves your staff time and provides a more professional image for your practice. Why waste time printing and stuffing patient bills into envelopes and sticking on a stamp? Hand processed bills are typically sent out monthly to reduce the workload for your staff. Electronic patient billing statements are sent out weekly on a cycle billing basis and increase collections from your patients.
Your patient bill is laser printed and delivered in a timely manner. Electronic patient billing statements includes handling, the statement form, printing, mailing costs including postage, and a return envelope to your practice. Electronic patient statements are charged to the practice at a cost $0.63 for a one-page statement plus $0.12 for each additional page to the same patient, based on the current first-class postage rate of $0.49 (effective January 22,2017).
Management Reports
ChartMaker® Go can create thousands of reports with its built-in report writer. Reports can be printed or displayed on the Screen and can be printed on demand with an export capability into other programs like excel. Customized reports allow for user defined sort sequences and customized reports can be saved for future use. ChartMaker® Go provides for multiple selection options by Practice or By Provider. A partial list of standard reports include:
- Aged Insurance Receivables
- Bad Claims Scrubbing Report
- Patients Not Yet Billed
- Delinquent Accounts
- Monthly Activity
- Hospital Summary
- Payment Analysis
- Write-off Analysis
- Patient Balance List
- Locations Analysis
- Deposit Summary
- Analysis by Zip Code
- RVU Analysis
- Referral Analysis
- Patient Recall List
- Inventory List with Reorder Points
- CPT Payment Comparison by Insurance
Automatic Payment Posting
ChartMaker® Go provides automatic payment posting for many insurance carriers, saving your staff hundreds of hours of manual payment posting and resubmission for secondary payments. Automatic payment posting is included with the Change Healthcare EDI services. See the section on Electronic Insurance Claims for the cost of Electronic Data Interchange (EDI) per billing provider for these services.
In many cases, ChartMaker® Practice Manager electronically posts your EOMB automatically, checks your profiles for correct payment accuracy, and balance bills your patients, saving most practices hundreds of labor hours each year.
Hospital Rounds Scheduling
Hospital Rounds information is particularly helpful for physicians seeing patients in the medical center or nursing home location. Your staff can enter patient room numbers within the ChartMaker Go Mobile Billing System and that information appears on your smartphone, sorted by facility. It can even show you which patients that you saw today and who you skipped.
Once you arrive at the facility you can view all of the patients that you need to see today at that location on your smartphone. As you see patients ChartMaker Go shows you a visible indicator of who you’ve seen and whose been missed.
FAQ
What is so great about the ChartMaker Go Medical Billing System?
There are many billing systems available to a medical practice, but ChartMaker Go is more than just a billing system. ChartMaker Go includes a mobile interface for physician smartphones and other mobile devices like iPads that allows physicians to access patient information when they are out of the office, see their appointments schedule, view hospital round information, look up CPT and ICD10 codes, and enter charges at the bedside that automatically transfer to the billing system. ChartMaker Go can pay for itself by reducing lost hospital and nursing home charges and speeding your patient billing.
What type of a smartphone can I use with ChartMaker Go?
ChartMaker Go supports both Apple® and Android® devices and the software is available in the application stores at no charge.
Can I add a new patient on my smartphone as I see them in an outpatient setting?
Yes, you can create new charges for new patients with ChartMaker Go. New patients and new charges can be entered with as little as the patient name, sex and date of birth.
Can I maintain a favorites list of diagnosis and CPT codes on my smartphone?
Yes, if you find that you are frequently using the same diagnosis or procedure codes you can add them to your favorites with a tap. ChartMaker Go actually maintains two types of favorite lists, one list for all physicians to share, created by the office, and a personal list for each physician that they can create themselves.
Can I call a patient using my smartphone with ChartMaker Go?
Yes, you can click on the patient icon and search for your patient name and access information about that particular patient such as telephone number, address, pharmacy, insurance, appointment and proxy information. From any mobile device with phone service, simply tap the patient’s number, to call the patient.
How does ChartMaker Go help me to manage my hospital rounds list with my smartphone?
ChartMaker Go tracks your hospital rounds list by location and provides visual clues to those patient’s that have been seen and patient’s that you still need to see. If a previous procedure charge was entered by you or a colleague you can view that information including date and procedure as well as diagnosis. If the procedure and diagnosis are the same, a simple series of taps updates the information with your ID, the new date, and sends the charge to your billing people for processing.
Can I see my upcoming appointments on my smartphone with ChartMaker Go?
Yes, with the date, time and location of the appointment.
Does ChartMaker Go work with all payers?
The nucleus of?the system includes medical?billing modules to?electronically submit insurance claims?to Medicare, Medicaid,?commercial insurance,?and patients for inpatient,?outpatient, and office based?charges as well as anesthesia?billing. Automatic posting of?the explanation of benefits as well as eligibility checking are included.
How can I view my schedule when visiting patients at the hospital?
ChartMaker Go includes a comprehensive appointment scheduling system for office appointments and hospital rounds. Appointment and hospital round information can be viewed on the physician’s smartphone or mobile device by facility location and includes location and room number.
Does ChartMaker Go remember previous charges from past visits?
Past charges captured within ChartMaker Go can be reviewed remotely by a physician on their smartphone and new charges can be entered for current encounters by simply selecting the patient and modifying the old charge or entering a new charge. That information appears instantly within the office ChartMaker Go software for office staff or the billing service to verify and release for payment.
Can I access ChartMaker Go at any time of the day?
ChartMaker Go is a cloud based application, so medical data can be accessed from anywhere with an Internet or cellular connection on a mobile tablet or smartphone.
Where is my data stored?
Data is maintained on STI’s secure servers, with automatic backup of all information and automatic program updates provided by STI, saving medical staff hundreds of hours per year in wasted time.
Does ChartMaker Go offer an eligibility checking solution?
The office staff can quickly verify patient eligibility directly from the STI Appointment System or on a per-patient basis. Other functions included are computerized patient recall reminders for procedures like office follow up, tests, medications, x-rays, or exams.
Why should I choose STI as my software vendor?
STI has the experience you require from a medical office vendor. We’ve installed over 3,000 practices since 1979. When you need to replace an old, inefficient billing system, STI is the right choice for your medical practice.
In the ChartMaker Go Hexagon Graphic, what is included and what are the optional Modules?
Here’s what the graphic explains: Everything shown in the dark blue color is included with the basic ChartMaker Go system. The optional modules shown in orange and teal and not included and offer additional functionality to the basic system at an additional cost, but are not necessary for the operation of the standalone mobile billing system. Optional modules: electronic health records, ePrescribing; billing service options with revenue cycle management (RCM); patient automatic reminders and payments; and patient bad debt collection options.
Can I just add an e-Prescription function?
Yes, the ePrescriptions Module is $75/month/prescriber and shares patient demographics data so there is no double entry of patient information required. It also includes drug interactions, the ability to prescribe for controlled substances (token is required at an additional price) and formulary information, and maintains historical prescription information.
Does STI have an EHR option?
ChartMaker Go is a subset of a larger family of products that includes the ChartMaker Clinical EHR (available at an additional charge). If you use STI’s EHR you can also access your patient’s clinical information on your smartphone or mobile device as well.
I already have an EHR, can I use that with ChartMaker Go?
Yes, ChartMaker Go has HL7 interfaces to many standalone EHR products. HL7 interfaces include ChartMaker Go appointments to the EHR, ChartMaker Go demographics to the EHR and receiving charges from the EHR to ChartMaker Go. Interface charges depend on your current EHR and the number of interfaces required.
Do you offer Billing Service or Revenue Cycle Management (RCM) options?
Yes, using the combination of the STI ChartMaker Go Medical Billing System with a professional billing or RCM service to verify the accuracy of billing information and to follow-up on claims may provide your practice with an advantage. Billing Service and RCM prices vary, but are typically based on a fixed percentage of your annual payments received.
What is the difference between a billing service and RCM company?
The main difference is technology, both services help you with your billing and collection functions, but an RCM company typically provides you with software and you share the software with the RCM company. You are responsible to enter patient demographics, check eligibility, and enter charges and the RCM company processes the insurance claims, handles denials, and posts payments. This is a cooperative approach where both parties share a system to maximize efficiency and collections and you have complete visibility of what the RCM company is doing.
What is an advantage of using an STI RCM Partner?
The advantage of using an STI RCM Partner is that you reduce internal labor costs and a professional partner most likely will have more experience dealing with the insurance carriers. That frees your staff to provide better patient service and not sit on the phone talking to insurance carriers. If you qualify, the STI RCM Partner will provide a free copy of ChartMaker Go and/or MIPS Assistance. Please call for an exact price quotation.
What is the cost of ChartMaker Go?
ChartMaker Go starts at $399/month per medical practice and $59/month/provider for Electronic Data Interface (EDI) clearinghouse fees. An STI RCM Partner will often provide ChartMaker Go to you at a reduced cost or free of charge if you qualify.
What are the training and support costs for ChartMaker Go?
Web training and support are available at no additional charge.
Can you provide a list of ChartMaker Go’s features?
Provide the features from the current landing page.
How can I get More Information or a Formal Price Quotation for ChartMaker Go?
Fill in the below listed response form; fax your request to 800-971-7735; call 800-487-9135 extension 1188 for Joe Cerra; or email jcerra@sticomputer.com