What is so great about the ChartMaker Go Medical Billing System?
There are many billing systems available to a medical practice, but ChartMaker Go is more than just a billing system. ChartMaker Go includes a mobile interface for physician smartphones and other mobile devices like iPads that allows physicians to access patient information when they are out of the office, see their appointments schedule, view hospital round information, look up CPT and ICD10 codes, and enter charges at the bedside that automatically transfer to the billing system. ChartMaker Go can pay for itself by reducing lost hospital and nursing home charges and speeding your patient billing.
What type of a smartphone can I use with ChartMaker Go?
ChartMaker Go supports both Apple® and Android® devices and the software is available in the application stores at no charge.
Can I add a new patient on my smartphone as I see them in an outpatient setting?
Yes, you can create new charges for new patients with ChartMaker Go. New patients and new charges can be entered with as little as the patient name, sex and date of birth.
Can I maintain a favorites list of diagnosis and CPT codes on my smartphone?
Yes, if you find that you are frequently using the same diagnosis or procedure codes you can add them to your favorites with a tap. ChartMaker Go actually maintains two types of favorite lists, one list for all physicians to share, created by the office, and a personal list for each physician that they can create themselves.
Can I call a patient using my smartphone with ChartMaker Go?
Yes, you can click on the patient icon and search for your patient name and access information about that particular patient such as telephone number, address, pharmacy, insurance, appointment and proxy information. From any mobile device with phone service, simply tap the patient’s number, to call the patient.
How does ChartMaker Go help me to manage my hospital rounds list with my smartphone?
ChartMaker Go tracks your hospital rounds list by location and provides visual clues to those patient’s that have been seen and patient’s that you still need to see. If a previous procedure charge was entered by you or a colleague you can view that information including date and procedure as well as diagnosis. If the procedure and diagnosis are the same, a simple series of taps updates the information with your ID, the new date, and sends the charge to your billing people for processing.
Can I see my upcoming appointments on my smartphone with ChartMaker Go?
Yes, with the date, time and location of the appointment.
Does ChartMaker Go work with all payers?
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How can I view my schedule when visiting patients at the hospital?
ChartMaker Go includes a comprehensive appointment scheduling system for office appointments and hospital rounds. Appointment and hospital round information can be viewed on the physician’s smartphone or mobile device by facility location and includes location and room number.
Does ChartMaker Go remember previous charges from past visits?
Past charges captured within ChartMaker Go can be reviewed remotely by a physician on their smartphone and new charges can be entered for current encounters by simply selecting the patient and modifying the old charge or entering a new charge. That information appears instantly within the office ChartMaker Go software for office staff or the billing service to verify and release for payment.
Can I access ChartMaker Go at any time of the day?
ChartMaker Go is a cloud based application, so medical data can be accessed from anywhere with an Internet or cellular connection on a mobile tablet or smartphone.
Where is my data stored?
Data is maintained on STI’s secure servers, with automatic backup of all information and automatic program updates provided by STI, saving medical staff hundreds of hours per year in wasted time.
Does ChartMaker Go offer an eligibility checking solution?
The office staff can quickly verify patient eligibility directly from the STI Appointment System or on a per-patient basis. Other functions included are computerized patient recall reminders for procedures like office follow up, tests, medications, x-rays, or exams.
Why should I choose STI as my software vendor?
STI has the experience you require from a medical office vendor. We’ve installed over 3,000 practices since 1979. When you need to replace an old, inefficient billing system, STI is the right choice for your medical practice.
In the ChartMaker Go Hexagon Graphic, what is included and what are the optional Modules?
Here’s what the graphic explains: Everything shown in the dark blue color is included with the basic ChartMaker Go system. The optional modules shown in orange and teal and not included and offer additional functionality to the basic system at an additional cost, but are not necessary for the operation of the standalone mobile billing system. Optional modules: electronic health records, ePrescribing; billing service options with revenue cycle management (RCM); patient automatic reminders and payments; and patient bad debt collection options.
Can I just add an e-Prescription function?
Yes, the ePrescriptions Module is $75/month/prescriber and shares patient demographics data so there is no double entry of patient information required. It also includes drug interactions, the ability to prescribe for controlled substances (token is required at an additional price) and formulary information, and maintains historical prescription information.
Does STI have an EHR option?
ChartMaker Go is a subset of a larger family of products that includes the ChartMaker Clinical EHR (available at an additional charge). If you use STI’s EHR you can also access your patient’s clinical information on your smartphone or mobile device as well.
I already have an EHR, can I use that with ChartMaker Go?
Yes, ChartMaker Go has HL7 interfaces to many standalone EHR products. HL7 interfaces include ChartMaker Go appointments to the EHR, ChartMaker Go demographics to the EHR and receiving charges from the EHR to ChartMaker Go. Interface charges depend on your current EHR and the number of interfaces required.
Do you offer Billing Service or Revenue Cycle Management (RCM) options?
Yes, using the combination of the STI ChartMaker Go Medical Billing System with a professional billing or RCM service to verify the accuracy of billing information and to follow-up on claims may provide your practice with an advantage. Billing Service and RCM prices vary, but are typically based on a fixed percentage of your annual payments received.
What is the difference between a billing service and RCM company?
The main difference is technology, both services help you with your billing and collection functions, but an RCM company typically provides you with software and you share the software with the RCM company. You are responsible to enter patient demographics, check eligibility, and enter charges and the RCM company processes the insurance claims, handles denials, and posts payments. This is a cooperative approach where both parties share a system to maximize efficiency and collections and you have complete visibility of what the RCM company is doing.
What is an advantage of using an STI RCM Partner?
The advantage of using an STI RCM Partner is that you reduce internal labor costs and a professional partner most likely will have more experience dealing with the insurance carriers. That frees your staff to provide better patient service and not sit on the phone talking to insurance carriers. If you qualify, the STI RCM Partner will provide a free copy of ChartMaker Go and/or MIPS Assistance. Please call for an exact price quotation.
What is the cost of ChartMaker Go?
ChartMaker Go starts at $399/month per medical practice and $59/month/provider for Electronic Data Interface (EDI) clearinghouse fees. An STI RCM Partner will often provide ChartMaker Go to you at a reduced cost or free of charge if you qualify.
What are the training and support costs for ChartMaker Go?
Web training and support are available at no additional charge.
Can you provide a list of ChartMaker Go’s features?
Provide the features from the current landing page.
How can I get More Information or a Formal Price Quotation for ChartMaker Go?
Fill in the below listed response form; fax your request to 800-971-7735; call 800-487-9135 extension 1188 for Joe Cerra; or email firstname.lastname@example.org