Change Healthcare (Emdeon) Connectivity Issues
STI customers are currently experiencing connection issues with Change Healthcare/Emdeon. Offices will not be able to submit claims or receive reports at this time. We will keep you posted as we are working on a resolution to this issue.
Bring Your Billing Into The 21st Century! Tip #1
Is your office still printing any paper HCFAs for primary claims? STI’s new “Provider Complete” contract includes sending primary HCFAs to Change Healthcare (formally NEIC). Not only will you get proof of timely filing, but you have saved postage and staff time. (Use Payer ID “SPRNT”)
3 Reasons You Should Use The ChartMaker User Forum
With thousands of users, the customer forum has become a great resource for our clients to use in developing proficiency in ChartMaker® Medical Suite products and connecting with other users. To continue the process of expanding your knowledge, consider these three reasons for using the forum on a consistent basis.
Important Billing Updates – Upgrade Now
Please note the following two notices that will affect your billing process:
Meaningful Use News and Updates
The following news on the Meaningful Use program may affect your office:
Meaningful Use News and Updates
The following news on the Meaningful Use program may affect your office:
Important Reminder for Providers in New York
FREE E-Rx Software Upgrade to NY clients As of March 27th, 2015 all physicians in the state of New York must prescribe electronically with an approved E-Rx product. If you are not yet using Electronic Prescribing in your practice please contact STI today!
Change Healthcare and POMCO Claims
On December 17, 2015, POMCO released a bulletin stating they would no longer accept claims from Emdeon/Change Healthcare as of March 1, 2016.
CE City – Payment Issues and Enrollment
If you enrolled in CE City during 2015 to meet the public health objective requirement for Meaningful Use, please be sure to pay your invoice in order for your CE City services to continue uninterrupted for the 2016 Meaningful Use reporting period.
Change Healthcare and POMCO Claims
On December 17, 2015, POMCO released a bulletin stating they would no longer accept claims from Emdeon/Change Healthcare as of March 1, 2016.