Change Healthcare (Emdeon) – ERA Delay
Change Healthcare (Emdeon) is experiencing a delay in distributing ERA files this week due to an internal system issue. Change Healthcare requests that you do not requeue your ERA files as they are diligently working to distribute ERAs and reports in a timely fashion. Check Vision for an updated message status from Change Healthcare. For…
STI is the Proud Recipient of Surescripts White Coat of Quality Award
For the sixth consecutive year, Surescripts, the nation’s leading health information network, honors 16 health systems and technology vendors with the 2015 White Coat of Quality Award, recognizing their dedication to continually improving data quality and patient safety in e-prescribing. STI has been once again chosen to receive this prestigious award.
How STI Can Help with Revenue Cycle Management
The demands of running a modern medical practice require even more office staff time than was the case 5 years ago. There is just more work to do. It’s not just managing insurance claims, referrals, and authorizations, but new programs like Electronic Medical Records, e-Prescribing requirements, HIPAA, and PQRS require your staff to collect and manage…
Remittance Advice Remark Codes (RARCs)
It is important to check your Medicare remittance for the following RARCs for each provider in your group so that you understand the payment reductions set forth for non-participation in the government programs. The reduction amounts will increase yearly based upon your current year of participation.
Change Healthcare (Emdeon) Connectivity Issues Have been Resolved!
STI has resolved the Change Healthcare connection issue. Prior to submitting your claims to Change Healthcare, your office will be required to follow the steps below on any billing workstation that submits electronic claims to Change Health – this may include the appserver and termserver:
Change Healthcare (Emdeon) Connectivity Issues
STI customers are currently experiencing connection issues with Change Healthcare/Emdeon. Offices will not be able to submit claims or receive reports at this time. We will keep you posted as we are working on a resolution to this issue.
Bring Your Billing Into The 21st Century! Tip #1
Is your office still printing any paper HCFAs for primary claims? STI’s new “Provider Complete” contract includes sending primary HCFAs to Change Healthcare (formally NEIC). Not only will you get proof of timely filing, but you have saved postage and staff time. (Use Payer ID “SPRNT”)
3 Reasons You Should Use The ChartMaker User Forum
With thousands of users, the customer forum has become a great resource for our clients to use in developing proficiency in ChartMaker® Medical Suite products and connecting with other users. To continue the process of expanding your knowledge, consider these three reasons for using the forum on a consistent basis.
Important Billing Updates – Upgrade Now
Please note the following two notices that will affect your billing process:
Meaningful Use News and Updates
The following news on the Meaningful Use program may affect your office: