(Last Updated On: March 12, 2018)

Please note the following two notices that will affect your billing process:

•  Offices currently using the Payer Inquiry Module are required to update to the current ChartMaker Medical Suite release due to the recent change in Change Healthcare’s website address. This upgrade must occur before March 26th, 2016. For the current release, please visit the Software Downloads page or select the option to upgrade under the Help section in ChartMaker Medical Suite Update. In addition, please review the Release Notes for the latest features.

•  Also prior to March 26th, your office must run the “Updates” button on the Insurance Billing tab and then run Billing Component Manager on all workstations, terminal servers and servers configured to submit electronic claims and retrieve MCDS and ERA files from Change Healthcare (Emdeon/NEIC).  The URL (Change Healthcare’s website address) has been modified due to the recent Change Healthcare name change.  The old URL will no longer accept electronic claim transmissions or retrieve MCDS and ERA files.

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