STI Revenue Cycle Management Division
As most of you are aware, STI Computer Services, Inc. acquired Innovative Medical Solutions, Inc. (IMS) in May of 2010. The alliance of these two companies allowed us to offer enhanced services to our customers by combining a robust Practice Management/EMR software system with quality Revenue Cycle Management (RCM) services. In an effort to keep…
Practice Manager Tip: Custom Account Numbers
Does it bother you to see patient account IDs with letters instead of numbers or vice versa? You can quickly change that! Go to Administration > Utilities > Account Maintenance > Change/Delete. Select the account you want to change by clicking the corresponding lookup icon in the Account to Change field. Then manually type…
Practice Manager Tip: Patient Billing Dunning Notices
Have you reviewed your Patient Billing “Dunning Notices” lately? Do you know what Dunning Notices are? Dunning Notices are additional messages that appear on patient statements and are customizable! The system automatically progresses* from displaying message 1 to message 2 (etc.) as subsequent statements are generated for the same charge. *This process is dependent on…
Entering Claim Adjustment Reason Codes
If you have experienced your electronic secondary claims being denied on Emdeon Vision with the following message or one similar, you will need to start using Claim Adjustment Reason Codes going forward. Message: Service Line COB Information: Invalid; the sum of all Service Line Paid Amounts plus the Service Line Adjustment Amounts for each payer…
Patient Education Goes Electronic
As the industry focuses more on patient education through quality payment programs such as MIPS your practice will need a way to distribute materials to your patients. The ChartMaker® PatientPortal is a great portal to facilitate this exchange. There are two ways to upload documents, depending on whether you want the information to be public…
The ePA Process Has Been Streamlined
We have been working hard to improve the Electronic Prior Authorization (ePA) workflow over the last several months. In ChartMaker® Medical Suite 2016 version 6.1.5, we implemented a new eligibility request to occur upon chart open automatically, if the old one had different demographic data than currently exists in the chart. In version 6.1.7, we added…
ChartMaker® 2016 Software Release 6.1.7
Here are some of the main highlights in ChartMaker® Medical Suite 2016 (file version 6.1.7). To read a full list of enhancements, view the Release Notes.
CompletEPA® Updates to PBM and Payer Formulary Files
Released by Surescripts on 8/31/16 Updates to PBM and Payer Formulary Files to Drive an Improved User Experience As electronic prior authorization usage increases across the network, PBMs and payers now have better visibility into the drugs that are flagged for PA and the prescribing patterns for those drugs. This allows PBMs and payers to…
CMS Allows You to Pick Your Pace for MIPS in 2017
Andy Slavitt, Acting Director of CMS, released a statement on September 8th outlining CMS’ plans for introducing the new set of programs collectively called Quality Payment Programs, which include MACRA and MIPS. The main focus of this communication was to highlight their plan to allow providers to pick their pace in which they adopt the…
CompletEPA® Accelerator 16.4 Release Highlights
Released by Surescripts on 8/23/16 As part of Surescripts’ ongoing commitment to update and improve the CompletEPA Accelerator based on network activity and customer feedback, users will notice a few Accelerator changes in both the Staging and Production environments. Development changes for the 16.4 development period will be deployed to Staging on 9/1 and Production…