STI Computer Services

Advancing the delivery of ambulatory healthcare for clinicians with Service, Technology and Innovation.


Our History, Your Future

Healthcare has become complicated to navigate. Medical practices have become difficult to manage. An innovative company with flexible solutions is needed to guide you through these ever-increasing challenges.

For almost 40 years, STI Computer Services has been your healthcare partner providing software and support to thousands of medical practices.

  • Since 1979, our mission as a Healthcare Technology Company is to:

    • Provide comprehensive, intuitive Health IT solutions
    • Provide peace of mind and security to clients in the ever-changing, fast-paced world of Healthcare and Information Technology
    • Transform the healthcare landscape by improving the efficiency of small to mid-size medical practices

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Did You Know?

STI developed one of the first Practice Management and EMR systems in the country?

  • Why STI?

    • Developed one of the first Practice Management and EMR systems in the country
    • With over 40 years of experience, our team has a depth of knowledge and expertise rarely seen in the Health IT industry
    • We pride ourselves on meaningful connections with clients to serve as more than vendors, but as their partners in their success

Partners

Our proud partners and affiliations include:

  • Drummond Certified - ONC Health IT - 2015 Edition
  • Nuance Dragon Advantage Partner
  • SureScripts White Coat of Quality award for 2012, 2013 and 2015
  • Microsoft Silver Partner
  • Hewlett Packard Enterprise Partner Ready Business Partner
  • Compliancy Group - HIPAA Seal Of Compliance
  • HP Inc Partner First Silver Partner
  • ESET Gold Partner
  • Varnex- Trusted IT Advisors- Member
  • Original Member of the HIMSS Electronic Health Records Association (EHRA)

Meet the Team

With over 40 years of experience, our team has a depth of knowledge and expertise rarely seen in the Health IT industry.

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Ted Itzkowitz

President
Swithin Chandler2 Q

Swithin Chandler

CTO and Director of Software Development
Chad VerDow

Chad VerDow

Software Development Manager
Mark Allen

Mark Allen

Division President
Barbara Lee copyQ

Barbara Lee

Professional Services and Support Manager
Jim Diaz

Jim Diaz

Technical Services Manager
Joe Cerra Q2

Joe Cerra

Sales Manager
Karen Gibble

Karen Gibble

RCM Division Manager
Dana Schubert Q

Dana Schubert

Technical Help Desk Manager
Dawn Gaskill

Dawn Gaskill

Director of Client Services
Beth Dane

Beth Dane

Product Manager
DanWoodsNewQ (2)

Dan Woods

Internal IT Manager
Al Toper

Al Toper

Director of Technical Services
Kristin Babula Q

Kristin Babula

Quality Assurance Manager

Careers

STI Computer Services is searching for talented professionals to facilitate our continuous growth in the Healthcare Information Technology Marketplace. We currently seek candidates to fill the available positions listed below.

If you feel your qualifications are a match for any these available positions, please follow the application instructions contained in the contact section for each posting.

JOB TITLE:  Medical Billing Team Supervisor

REPORTS TO: Operations Manager

JOB SUMMARY:
The primary role of a Team Supervisor is to supervise, train and mentor the staff, as well as monitor productivity and quality assurance. The role also includes overseeing all billing processes and providing appropriate feedback to management to assist in the continuous revenue cycle growth and success of the company.

DUTIES & RESPONSIBILITIES:

  • Supervise assigned team(s).
  • Detailed understanding of health care billing: from data entry through payment resolution of the accounts.
  • Perform duties in a timely manner as required by clients and company.
  • Provides technical and leadership skills by mentoring, motivating, training, and coaching; communicating clear job expectations; planning, monitoring, appraising job contributions; adhering to policies and procedures.
  • Enforces Quality Assurance (QA) billing departmental objectives, by measuring billing results against established and future processes; evaluating and improving methods; making required changes.
  • Identify and refer operational improvements and concerns within the billing office, to the Operations and/or Division Manager for workflow optimization and resolve issues when possible.
  • Handle escalated client issues/special projects as needed.
  • Conduct monthly team meetings to monitor health and success of the team and clients.
  • Provide yearly reviews to staff.
  • Participate in educational activities and attend team/staff meetings.
  • Provide courteous and professional customer service to clients, patients, insurance companies and/or other third-party affiliations.
  • Follow company policies, procedures and protocols; report compliance issues.
  • Adhere to HIPAA regulations by keeping all PHI confidential and protected.
  • Support company goals and always remain a company advocate.
  • Other duties, as assigned.

COMPETENCIES:

  • Strong analytical and problem-solving skills.
  • Math/Accounting skills, understanding of payment application processes.
  • Ability to work as part of a multi-disciplinary team.
  • Excellent interpersonal skills, ability to communicate accurately and concisely.
  • Ability to work independently and collaboratively.
  • Must be able to independently move and sit for extended periods of time.
  • Must be able to lift 25 lbs.
  • Working knowledge of Microsoft Word & Excel.
  • Ability to establish and monitor performance/productivity standards.
  • Must be a team player and willing to learn/take on new responsibilities.

EDUCATION & EXPERIENCE:

  • Bachelor’s Degree, preferred.
  • 3-5 years of direct healthcare financial supervisory experience.
  • Working experience in a Medical Office Practice setting in the area of billing and
    collection.

TO SUBMIT A RESUME, PLEASE USE THE FORM BELOW:

Career Form - Medical Billing Team Supervisor

  • Drop files here or

JOB TITLE:  Medical Billing Specialist (Eagleville, PA)

An established RCM company is seeking an experienced Medical Billing Specialist to provide revenue cycle management services for independent physicians and group practices in our Eagleville, PA office. 

RESPONSIBILITIES INCLUDE:
• Maintenance of data files received from client in an organized fashion.
• Submission and verification of electronic insurance claims.
• Editing of electronic insurance claim denials for resubmission.
• Production and mailing of paper claims w/ necessary attachments.
• Processing of appeals to facilitate claim denials.
• Production and mailing of secondary claims with EOBs attached.
• Production and review of electronic patient statements.
• Coordination of patient account collection agency activity.
• Posting and balancing of payments received.
• Processing of patient and insurance refunds.
• Processing of returned patients checks.
• Working the aged accounts receivable report to follow up on past due claims.
• Production of end-of-month financial reports for managerial review.
• Production of specialty requested reports as needed.
• Assisting clients with credentialing issues and fee schedule renegotiation.
• Providing coding guidance as needed (CPCs on staff)
• Providing telephone/email support for physicians and patients as needed.

JOB REQUIREMENTS:
• Must have two years of applied experience in billing, health care field preferred.
• Knowledge of Medicare, Medicaid and Private Insurance billing regulations preferred.
• Strong computing and software skills (PC, MS Word, Excel, Outlook)
• Solid written and verbal communication skills.
• Knowledge of ChartMaker Practice Manager software a plus.


TO SUBMIT A RESUME, PLEASE USE THE FORM BELOW:

Career Form - Medical Billing Specialist (Eagleville, PA)

  • Drop files here or

JOB TITLE:  Medical Billing Specialist (Hagerstown, MD)

An established RCM company is seeking an experienced Medical Billing Specialist to provide revenue cycle management services for independent physicians and group practices in our Hagerstown, MD office. 

RESPONSIBILITIES INCLUDE:
• Maintenance of data files received from client in an organized fashion.
• Submission and verification of electronic insurance claims.
• Editing of electronic insurance claim denials for resubmission.
• Production and mailing of paper claims w/ necessary attachments.
• Processing of appeals to facilitate claim denials.
• Production and mailing of secondary claims with EOBs attached.
• Production and review of electronic patient statements.
• Coordination of patient account collection agency activity.
• Posting and balancing of payments received.
• Processing of patient and insurance refunds.
• Processing of returned patients checks.
• Working the aged accounts receivable report to follow up on past due claims.
• Production of end-of-month financial reports for managerial review.
• Production of specialty requested reports as needed.
• Assisting clients with credentialing issues and fee schedule renegotiation.
• Providing coding guidance as needed (CPCs on staff)
• Providing telephone/email support for physicians and patients as needed.

JOB REQUIREMENTS:
• Must have two years of applied experience in billing, health care field preferred.
• Knowledge of Medicare, Medicaid and Private Insurance billing regulations preferred.
• Strong computing and software skills (PC, MS Word, Excel, Outlook)
• Solid written and verbal communication skills.
• Knowledge of ChartMaker Practice Manager software a plus.


TO SUBMIT A RESUME, PLEASE USE THE FORM BELOW:

Career Form - Medical Billing Specialist (Hagerstown, MD)

  • Drop files here or