(Last Updated On: March 12, 2018)

Is your office finding success using our Electronic Patient Statement (EPS) service? Many offices utilizing this feature report more patient payments coming in than ever before! The process works in this manner:

1. Run a batch for patient balances due
* Make sure to review and uncheck any line that should not be sent today!

2. Send the batch electronically to STI
* Make sure to match each batch to an email receipt which should be received within 24-hours of submission. This email is your confirmation that STI has received the batch.

3. STI will print all statements, sorted by zip code, and mail them to the patient with a return envelope provided.

 

If you’d like to try out this service, please enroll on our website.

**PLEASE NOTE: If your email address has changed or you have not been receiving any email confirmations, please call Software Support ASAP at 800-487-9135, ext. 1. **

Posted in Customer News, Practice Manager, Insurance News

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