Given the COVID-19 pandemic, which resulted in the declaration of a national emergency in the United States concerning this outbreak, and the urgent need to capture the reporting of this condition in our nation’s claims and surveillance data, the Centers for Disease Control (CDC), under the National Emergencies Act Section 201 and 301, is announcing…Read More
As healthcare providers working to provide adequate response and care to patients during the Coronavirus (COVID-19) pandemic, communication is key. Whether it be reminding patients of adjusted office hours, new protocols and services for care, or other COVID-19 related messages during the outbreak, you can easily send broadcast messages to all your patients and patient…Read More
The Centers for Medicare & Medicaid Services (CMS) has broadened access to Medicare coverage for telehealth services so that Medicare beneficiaries can receive a wider range of services from their doctors without having to travel to a healthcare facility. These expanded Medicare telehealth benefits can be a lifeline for patients during the COVID-19 outbreak. Beginning…Read More

Dear Valued STI Client, As you begin to receive lab results for the 2019 Novel Coronavirus (COVID-19) tests being administered to patients, we want to inform you that the Lab Viewer in Clinical will show the abnormal and critical abnormal test results when applicable. LabCorp is flagging COVID-19 results in OBX-8 as “A,” abnormal, or…

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Dear Valued STI Client, We want to inform you of the steps that STI Computer Services has taken to prepare for the disruptions that are expected due to the COVID-19 outbreak. During this outbreak, our Managed Services team will be taking steps to attempt to remediate issues remotely and will focus onsite support efforts to…Read More