Patient eStatements, Bill Reminders, and Electronic Statements

Patient eStatements & Billing Reminders Journey

eStatements and Bill Reminders offers your practice the ability to conveniently send patient statements via text messages and email, while also offering options for sending follow-up bill reminders to patients. The following outlines the various options available and the corresponding pricing for each option. Use the following form to begin the enrollment process for your practice.
Option 1 Text Statement Journey Cost
Billing Cycle 1 Day 01 – Text  eStatement
Day 10 – Text Reminder
$0.23
$0.23
Billing Cycle 2 & 3 Day 01 – Printed Statement
Day 14 – Text Reminder
$0.91*
$0.23
Option 2 Email Statement Journey Cost
Billing Cycle 1 Day 01 – Email eStatement ††
Day 10 – Email Reminder
$0.23
$0.23
Billing Cycle 2 & 3 Day 01 – Print Statement
Day 14 – Email  Reminder
$0.91*
$0.23
Option 3 One Touch Statement Journey Cost
Billing Cycle 1 Day 01 – Text eStatement
Day 10 – No Reminder
$0.23
$0.00
Billing Cycle 2 & 3 Day 01 – Print Statement
Day 14 – No Reminder
$0.91*
$0.00

 

  *  Printed statements are $0.91 for the first page; additional pages are $0.15 and NCOA is $0.35 each.
  If text is not available, the patient may receive an email or print statement instead.
††  If email is not available, the patient may receive a text or print statement instead.
Note: Each journey has a primary, secondary or third path depending on the patient’s consent.

Electronic Statements - Paper Statement (EPS)

Option 4 Printed Paper Statement Only Journey Cost
Billing Cycle All Print Statement $0.91*

  *  Printed statements are $0.91 for the first page; additional pages are $0.15 and NCOA is $0.35 each.

Download: eStatement Poster 

Patient eStatements and Bill Reminders Enrollment

An STI Representative will get in touch with you to begin the setup process.