Patient eStatements, Bill Reminders, and Electronic Statements
Patient eStatements & Billing Reminders Journey
eStatements and Bill Reminders offers your practice the ability to conveniently send patient statements via text messages and email, while also offering options for sending follow-up bill reminders to patients. The following outlines the various options available and the corresponding pricing for each option. Use the following form to begin the enrollment process for your practice.
| Option 1 | Text Statement Journey | Cost |
| Billing Cycle 1 | Day 01 – Text eStatement † Day 10 – Text Reminder |
$0.23 $0.23 |
| Billing Cycle 2 & 3 | Day 01 – Printed Statement Day 14 – Text Reminder |
$0.91* $0.23 |
| Option 2 | Email Statement Journey | Cost |
| Billing Cycle 1 | Day 01 – Email eStatement †† Day 10 – Email Reminder |
$0.23 $0.23 |
| Billing Cycle 2 & 3 | Day 01 – Print Statement Day 14 – Email Reminder |
$0.91* $0.23 |
| Option 3 | One Touch Statement Journey | Cost |
| Billing Cycle 1 | Day 01 – Text eStatement † Day 10 – No Reminder |
$0.23 $0.00 |
| Billing Cycle 2 & 3 | Day 01 – Print Statement Day 14 – No Reminder |
$0.91* $0.00 |
* Printed statements are $0.91 for the first page; additional pages are $0.15 and NCOA is $0.35 each.
† If text is not available, the patient may receive an email or print statement instead.
†† If email is not available, the patient may receive a text or print statement instead.
Note: Each journey has a primary, secondary or third path depending on the patient’s consent.
Electronic Statements - Paper Statement (EPS)
| Option 4 | Printed Paper Statement Only Journey | Cost |
| Billing Cycle All | Print Statement | $0.91* |
* Printed statements are $0.91 for the first page; additional pages are $0.15 and NCOA is $0.35 each.
Download: eStatement Poster