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ASP (Cloud) Termination Checklist

  • Do note, STI requires at least 90 days' notice to cancel any service or invoicing. Also, there will a $250 fee to reactivate the STI Health Portal for e-prescribing and other services, and a $250 fee to reactivate Waystar for electronic billing, ERAs, and Eligibility.

    Please complete the following form when requesting termination of services from STI Cloud.
  • Please take into consideration the amount of time needed to submit claims and work outstanding receivables. Do note, there is a $250 fee to reactivate this service.
    MM slash DD slash YYYY
  • Once deactivated you will no longer receive lab information or be able to electronically prescribe medications. In addition, your patients will no longer have access to the STI Patient Portal. Do note, there is a $250 fee to reactivate this service.
    MM slash DD slash YYYY
  • MM slash DD slash YYYY
  • Data will be kept for 90 days beyond this date and then destroyed. (See data option plans below.)
    MM slash DD slash YYYY
  • If you are cancelling your contract, please note that we require 90 days' notice. If you have paid the year in full there is no refund.
    MM slash DD slash YYYY
  • If you are cancelling your contract, please note that we require 90 days' notice. If you have paid the year in full there is no refund. You do have options to have the data saved to an external drive. Please contact Technical Sales for more information.
    MM slash DD slash YYYY
  • If you are cancelling your contract, please note that we require 90 days' notice. If part of your contract includes email exchange you will not be able to access the email after cancellation. If you have paid the year in full there is no refund.
    MM slash DD slash YYYY
  • If you are cancelling your contract, please note that we require 90 days' notice. If you have paid the year in full there is no refund. If you cancel with STI your Domain (@abc.com) will no longer be live, so any website or email domain will no longer work.
    MM slash DD slash YYYY
  • If you are cancelling your contract, please note that we require 90 days' notice. If you have paid the year in full there is no refund. If you cancel your contract, you should have another license ready to install. Your most important priority is to keep your network secure.
    MM slash DD slash YYYY
  • MM slash DD slash YYYY

About Us

For over 40 years, STI Computer Services has been your healthcare partner providing and pioneering the latest software, technology and support to thousands of ambulatory medical practices. Learn more about how we are advancing the delivery of ambulatory healthcare for clinicians with Service, Technology and Innovation.

Solutions

  • ChartMaker® GO
  • Clinical Documentation Improvement
  • Cloud Services
  • Credentialing Services
  • Dragon Dictation
  • eFaxing
  • Electronic Health Records
  • Health Portal
  • Managed Services
  • ChartMaker® Mobile
  • Practice Management
  • Patient Pay Online
  • Patient Portal
  • Radiology Billing
  • Revenue Cycle Management
 

Contact Us

Corporate Headquarters
1151 S. Trooper Road
Suite A
Eagleville, PA 19403
Phone: (800) 487-9135
Fax: (610) 671-3511
Utica Office
9360 River Road
Marcy, NY 13403
Phone: (315) 736-2080
Fax: (315) 736-2162

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