Add a Patient Memo

Use the following steps to add a new memo to a patient's chart.
 

 

  1. Access the patient's chart, and then click the Memo button at the bottom of the face sheet.



     

  2. In the Patient Memos dialog, click the New button.



     

  3. In the Note field, enter the text portion of the memo.
     

  4. Select the areas in screens in which the memo can be seen.

    NOTE: When the Clinical option is selected in this area, the Memo button will turn red to indicate a note is specific to the Clinical application for the patient. Likewise, if the Popup Alert is selected, it will only pop up in the Clinical application if the Clinical option is checked.
     

  5. Select the Notification Method for the memo. There are two notification methods for notes: Normal and Popup Alert.

    The Normal option will notify the user about the presence of a note by highlighting the Notes button in Practice Manager red whenever a memo is configured. The Normal option will default if no Notification Method is selected.

    The Popup Alert option will notify the user of a note by displaying the note in a small window immediately after the patient chart or record is accessed in those areas you chose to have the note be seen. For notes to appear in the Charge and Payment tabs in Practice Manager a Popup Alert notification method must be selected.
     

  6. Enter a Popup Expire Date, if needed. When a date is entered, it will only disable the Popup function and will not delete the memo.
     

  7. Check the System Level option, if needed. The System Level option allows notes to be viewed throughout all practices. In other words, if there are multiple practices, when the System Level option is activated, the note will be available for all practices, instead of only in the practice in which the note was originally entered.
     

  8. Select a Category for the memo, if needed. The Category option allows you to classify the type of note you are entering. These categories will allow you to view and print notes by category in the Document tab of Practice Manager. If the Charge Slip category is selected, the note will print on the patient's Charge Slip in Practice Manager. Likewise, if the Patient Bill category is selected, the note will print any Patient Bills for the patient.



     

  9. Click the Add To List button to activate the patient memo.
     

  10. The new memo will now appear in the Memo list for the patient. You can now Edit or Delete memos for the patient as needed. Click the Close button to exit the Patient Memos dialog.