Access the patient's chart for whom you would
like to cancel a prescription.
In the Medication List of the patient's facesheet,
click the asterisk (*) button
next to the medication you want to cancel, and then click Cancel
Prescription.
A Cancel Prescription dialog will appear allowing
you to review the Medication information, the Patient, Prescriber, as
well as select the applicable Pharmacy
in the Prescription section. Do note that only pharmacies that have the
Cancel service level will populate the Pharmacy field when canceling a
prescription. You have the ability to view those excluded pharmacies by
clicking the View excluded pharmacies
button. Likewise, you also have the ability to manage the patient’s pharmacies,
similar to when confirming prescriptions, by clicking the Manage
patient pharmacies button.
After the information has been verified and a Pharmacy
has been selected, click the Send
button. The cancel request will then be sent to the selected pharmacy
and an auto-generated drug log will be created in the patient's chart
containing the patient’s name, chart number, DOB, Sex, the canceled medication
information, cancel date, who canceled the medication, as well as any
drug interaction comments.
After the selected pharmacy has received the cancellation
request, they will either approve or deny the request. Notification of
the pharmacy response will come via a To-Do List message and any additional
details, such as the reason why the request was denied, if any of the
medication was dispensed, or any other applicable information provided
by the pharmacy regarding the prescription will be included in the message.
Once a prescription has been successfully canceled, you will need to manually Discontinue the Medication for the patient.