(Last Updated On: March 19, 2020)

As healthcare providers working to provide adequate response and care to patients during the Coronavirus (COVID-19) pandemic, communication is key. Whether it be reminding patients of adjusted office hours, new protocols and services for care, or other COVID-19 related messages during the outbreak, you can easily send broadcast messages to all your patients and patient representatives using PatientPortal announcements. When an announcement is sent it instantly reaches all the patients and representatives on the portal, making important communications quick, easy, and efficient.

To send an announcement, simply login to the PatientPortal, access the Announcements page by clicking the Announcements link in the left navigation pane, then enter the applicable Subject and Message, and then click Send. The message will be sent to all PatientPortal users (including patient representatives) that are registered and active.

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