Change Healthcare ERA Distribution Issues Resolved
(Last Updated On: September 5, 2017)
Change Healthcare has informed STI the recent issue regarding the distribution of ERA files has been resolved. If your office is not receiving ERA files or has missing files, log into 24/7 and select the ERA Re-queue option.
If you need assistance with 24/7, either contact Change Healthcare’s help desk at 800-296-3736 or contact STI’s Practice Manager support at 800-487-9135 for further assistance.