With higher deductibles, the result becomes higher patient bills. To create a more efficient workflow, use the new "advanced selections" button on the Patient Billing tab. Here you can pull a batch of balances over a certain dollar amount. Likewise you can filter batch of bills that are due over 120 days. With many options to select from, this will allow you to give full attention to a smaller group of bills.
One additional tip that will help you to to reduce the number of calls needed to explain these bills with patients is to add quick notes (MSG dropdown) to any balance dropping to patient. Add more pre-set notes to that MSG dropdown by clicking Administration, Code Tables, Codes then double-click Bill Statement Message. Once you're done, be sure to Save All.